Help Center

How can we help?

Common questions for contractors and clients working with GENTY Staffing. Can't find what you need? Reach out — a real person will get back to you.

For contractors

Getting started

You'll receive an email invitation to the GENTY Staffing platform. You'll complete identity verification, sign your contractor agreement, and set up how you'd like to get paid.

Getting paid

Payments are made monthly. You can see your payslips and payout history in your account. Withdrawal fees, if any, are shown in the app before you confirm a withdrawal.

Logging in

Use the Log in button at the top of this page with the email you were invited with. If you can't get in, write to us and we'll help.

Something else

Reach out to us directly below and we'll get back to you.

For clients

How GENTY Staffing works

Depending on your option, we give you the platform to run contractors yourself, act as the contractor's contracting party with payroll and invoicing, or also source and recruit the contractor for you. You manage the day-to-day work.

Billing & payments

With Contractor of Record and Full staffing, GENTY Staffing invoices you once a month and pays your contractors. With Platform, you fund your own account and run payroll yourself. Questions about an invoice or a payment? Reach out and we'll walk you through it.

Managing your contractors

Need to onboard a new contractor, adjust a role, or handle an offboarding? Contact your GENTY point of contact and we'll take it from there.

Something else

Reach out to us directly below and we'll get back to you.

Still need help?

Email us and we'll get back to you within 24 hours.

support@gentystaffing.com